Agoda and Trip.com Reviews Scraper
Give it Agoda or Trip.com hotel links (or hotel IDs) and it returns one JSON row per guest review: score, the text in the language it was written in plus an English translation, traveler type, stay details and the hotel's reply. $5.40 per 1,000 Agoda reviews and $3.60 per 1,000 Trip.com reviews on the free plan, less on paid plans; you pay only for rows you get.
$5.40 per 1,000 Agoda reviews on the Free plan, down to $2.70 on higher plans
Why this actor
- Two Asian review sites in one run and one row shape, filtered on the
platformfield. - Original text and an English translation side by side for multilingual feedback.
- Only new reviews under a
stateKey; edited reviews come back once, markededited. - Know what you got. Free
coveragerows (stated vs delivered), an optional free hotel summary and a freeerrorrow with acodeper failed input.
Drop-in input
Drop-in input. Input written for knagymate/fast-agoda-reviews-scraper or knagymate/trip-com-reviews-scraper (hotelUrl, maxReviews, sortBy, cutoffDate, language), lergassy/agoda-reviews-scraper (startUrls, reviewsSort, reviewLanguages) or factden/ctrip-trip-reviews-scraper (fromDate) works as it is.
As stated in the actor’s README. The full list of accepted input names is on the Store page.
What you get
| Field | What it holds |
|---|---|
platform | agoda or tripcom. |
reviewId | The site's own review ID, prefixed Agoda___ or Tripcom___. Stable between runs, so weekly exports can be deduplicated. |
date | Review date, ISO format. |
title | Review headline (Agoda; Trip.com reviews have none). |
text | The review in the language it was written in. |
pros, cons | Liked and disliked text where the site asks separately (some Agoda reviews). |
ratingOverall | Score on a 0 to 5 scale (the site's 1 to 10 score divided by 2). The original is in extras.score10. |
language | Two-letter language of the original text (the regional variant, such as zh-tw, is in extras.languageVariant). |
vendorResponse | The hotel's reply, with the greeting name removed. |
helpfulVotes | Helpful votes. |
country | Reviewer country as a two-letter code. On by default; switch off with includeReviewerCountry: false. |
extras | textTranslated (English translation when the site provides one), travelerType, roomType, stay dates or stay month, nights, photoCount, ownerResponseDate; Trip.com adds subScores10 (location, facilities, service, cleanliness), recommends, followUpText (the guest's later addition) and reviewSource (Trip.com or Ctrip). |
entityId, productName, productUrl, product | Which hotel the review belongs to. |
Sample row (from the README example; long text shortened, lists cut to two items):
{
"platform": "agoda",
"reviewId": "Agoda___1190000001",
"date": "2026-10-08",
"title": "また泊まりたいホテル",
"text": "スタッフの対応がとても良く、部屋も清潔でした。川沿いの景色も最高です。",
"ratingOverall": 5,
"language": "ja",
"country": "TH",
"vendorResponse": "Dear Guest, thank you for staying with us...",
"extras": {
"score10": 10,
"textTranslated": "The staff were very helpful and the room was clean. The river view is great too.",
"travelerType": "Couple",
"roomType": "Superior Room",
"nights": 3,
"checkIn": "2026-10-05"
},
"entityId": "230691",
"productName": "Ibis Bangkok Riverside"
}
Price
Live Apify price on 2026-10-31, per 1,000 rows, by Apify plan. You pay only for rows delivered; error and summary rows marked free in the README cost nothing. Plus $0.001 per GB of memory when a run starts.
| Per 1,000 | Free | Bronze | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|---|---|
| Agoda review (main) | $5.40 | $4.50 | $3.60 | $2.70 | $2.70 | $2.70 |
| Trip.com review | $3.60 | $3.30 | $3.00 | $2.70 | $2.70 | $2.70 |
Use cases
- Reputation monitoring in Asia: pull the newest Agoda and Trip.com reviews every week with
onlyNewReviewsnext to Booking.com, Tripadvisor and Google. - Reply tracking:
vendorResponseandextras.ownerResponseDateshow which reviews the hotel answered and how fast. - Competitor benchmarking: Agoda's category scores against the city average and Trip.com's sub-scores, from the summary row.
- Multilingual analysis: the original text for native-language models, the English translation for everything else.
Run it from code or an AI agent
Actor ID arcadium/agoda-tripcom-reviews. Set APIFY_TOKEN to your Apify API token. The input below is the actor’s prefilled example; see the guide for every field.
curl
curl -X POST "https://api.apify.com/v2/acts/arcadium~agoda-tripcom-reviews/run-sync-get-dataset-items" \
-H "Authorization: Bearer $APIFY_TOKEN" \
-H "Content-Type: application/json" \
-d '{"startUrls":[{"url":"https://www.agoda.com/ibis-bangkok-riverside/hotel/bangkok-th.html"},{"url":"https://www.trip.com/hotels/detail/?hotelId=425587"}],"maxReviewsPerHotel":20,"sort":"NEWEST"}'JavaScript
// npm install apify-client
import { ApifyClient } from 'apify-client';
const client = new ApifyClient({ token: process.env.APIFY_TOKEN });
const run = await client.actor('arcadium/agoda-tripcom-reviews').call({
"startUrls": [
{
"url": "https://www.agoda.com/ibis-bangkok-riverside/hotel/bangkok-th.html"
},
{
"url": "https://www.trip.com/hotels/detail/?hotelId=425587"
}
],
"maxReviewsPerHotel": 20,
"sort": "NEWEST"
});
const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);Python
# pip install apify-client
import os
from apify_client import ApifyClient
client = ApifyClient(os.environ["APIFY_TOKEN"])
run = client.actor("arcadium/agoda-tripcom-reviews").call(run_input={
"startUrls": [{
"url": "https://www.agoda.com/ibis-bangkok-riverside/hotel/bangkok-th.html",
}, {
"url": "https://www.trip.com/hotels/detail/?hotelId=425587",
}],
"maxReviewsPerHotel": 20,
"sort": "NEWEST",
})
items = client.dataset(run["defaultDatasetId"]).list_items().items
print(items)MCP
{
"mcpServers": {
"apify": {
"url": "https://mcp.apify.com/?tools=arcadium/agoda-tripcom-reviews",
"headers": {
"Authorization": "Bearer <APIFY_TOKEN>"
}
}
}
}LangChain
# pip install langchain-apify (reads APIFY_API_TOKEN from the environment)
from langchain_apify import ApifyActorsTool
tool = ApifyActorsTool("arcadium/agoda-tripcom-reviews")
rows = tool.invoke({"run_input": {
"startUrls": [{
"url": "https://www.agoda.com/ibis-bangkok-riverside/hotel/bangkok-th.html",
}, {
"url": "https://www.trip.com/hotels/detail/?hotelId=425587",
}],
"maxReviewsPerHotel": 20,
"sort": "NEWEST",
}})
# or give `tool` to an agent: create_react_agent(llm, [tool])LlamaIndex
# pip install llama-index-readers-apify
import os
from llama_index.core import Document, VectorStoreIndex
from llama_index.readers.apify import ApifyActor
reader = ApifyActor(os.environ["APIFY_TOKEN"])
documents = reader.load_data(
actor_id="arcadium/agoda-tripcom-reviews",
run_input={
"startUrls": [{
"url": "https://www.agoda.com/ibis-bangkok-riverside/hotel/bangkok-th.html",
}, {
"url": "https://www.trip.com/hotels/detail/?hotelId=425587",
}],
"maxReviewsPerHotel": 20,
"sort": "NEWEST",
},
dataset_mapping_function=lambda item: Document(text=str(item.get("text") or ""), metadata={"url": item.get("url")}),
)
index = VectorStoreIndex.from_documents(documents)CrewAI
# pip install crewai crewai-tools langchain-apify (reads APIFY_API_TOKEN from the environment)
from crewai import Agent
from crewai_tools import ApifyActorsTool
tool = ApifyActorsTool(actor_name="arcadium/agoda-tripcom-reviews")
researcher = Agent(
role="Research analyst",
goal="Answer with data collected by the tool",
backstory="Uses public web data.",
tools=[tool],
)n8n
{
"nodes": [
{
"name": "Run arcadium/agoda-tripcom-reviews",
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4,
"position": [
0,
0
],
"parameters": {
"method": "POST",
"url": "https://api.apify.com/v2/acts/arcadium~agoda-tripcom-reviews/run-sync-get-dataset-items",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"sendBody": true,
"specifyBody": "json",
"jsonBody": "{\"startUrls\":[{\"url\":\"https://www.agoda.com/ibis-bangkok-riverside/hotel/bangkok-th.html\"},{\"url\":\"https://www.trip.com/hotels/detail/?hotelId=425587\"}],\"maxReviewsPerHotel\":20,\"sort\":\"NEWEST\"}",
"options": {
"timeout": 300000
}
}
}
],
"connections": {}
}Google Sheets
// Extensions > Apps Script. Store your token once: Project Settings > Script properties > APIFY_TOKEN.
function importLastRun() {
const token = PropertiesService.getScriptProperties().getProperty('APIFY_TOKEN');
const url = 'https://api.apify.com/v2/acts/arcadium~agoda-tripcom-reviews/runs/last/dataset/items?status=SUCCEEDED&clean=true&format=json';
const res = UrlFetchApp.fetch(url, { headers: { Authorization: 'Bearer ' + token } });
const rows = JSON.parse(res.getContentText());
if (!rows.length) return;
const keys = Object.keys(rows[0]);
const values = rows.map((r) => keys.map((k) => (typeof r[k] === 'object' ? JSON.stringify(r[k]) : r[k])));
const sheet = SpreadsheetApp.getActiveSheet();
sheet.clearContents();
sheet.getRange(1, 1, 1, keys.length).setValues([keys]);
sheet.getRange(2, 1, values.length, keys.length).setValues(values);
}Limitations
- Public reviews only. Nothing behind a login.
- Agoda: only Agoda's own reviews are returned. Agoda also shows Booking.com reviews of the same hotel; use our Booking.com reviews actor for those.
- Agoda's "most recent" order is newest first except for a few imported reviews, and its pages overlap by a few reviews between requests, so a full read usually returns about 98% of the stated total (duplicates are dropped, never charged).
- Trip.com orders "most recent" by stay month, so a late review of an old stay can appear further down; the date filter keeps a 120-day margin for that.
- Trip.com folds repeat and very short reviews; the coverage row states the number that can be paged, not the larger headline count.
- English translations are what the sites provide: Agoda translates most non-English reviews, Trip.com only some.
- Searching by hotel name is not supported. Paste the hotel link or the hotel ID.
FAQ
How fresh is the data? It is read when you run the actor, so it matches what the site shows at that moment.
Can I get only new reviews since my last run? Yes. Turn on onlyNewReviews and keep the same stateKey. The state is stored per hotel. Use another stateKey to start a separate series.
Where do I find a hotel ID? Agoda: the number after hotel_id= or selectedproperty= in a search link. Trip.com: the hotelId in a hotel link, or the number after hotel-detail-.
A hotel returned no reviews. Why? Check that the link opens a hotel page in your browser. Unknown hotels return an error row, which is not charged.
Something looks wrong in the output. Who do I tell? Open an issue on the actor page with the run link. We read them all.
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